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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Elioth Landa

June 28, 2025

5  out of  5
rating by Elioth Landa
"Really good experience with them, specially with Manny, he has been very attentive and clear on any question or information or support needed. Of course I’ll continue with them"
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Susan Gorup

June 26, 2025

5  out of  5
rating by Susan Gorup
"Great service. Good communication and relationship!,"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Brenda Wong

June 24, 2025

5  out of  5
rating by Brenda Wong
"Manny Platero is amazing!! He is very knowledgeable, helpful and always responds to any questions and resolves issues with policy changes. THANK YOU FOR PROVIDING A GREAT SERVICE"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Brian Cheshier

June 23, 2025

5  out of  5
rating by Brian Cheshier
"I have been with the Joe Irick agency for several years and have always received top-notch service. Margaret and everyone else I've spoken with there are always prompt, knowledgible and professional. Really appreciate the serivce they provide. Have auto, home and life coverage thru this team."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Teresa Jones

June 21, 2025

5  out of  5
rating by Teresa Jones
"Mr. Irick and his wonderful team always treat me like family and they are prompt and efficient."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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snapappliancerepair

June 21, 2025

5  out of  5
rating by snapappliancerepair
"Excellent Service from Manny at State Farm I had a great experience working with Manual at State Farm. He was knowledgeable, patient, and took the time to explain all my insurance options clearly. He made the whole process easy and stress-free, helping me find the best coverage for my needs at a fair price. It’s not every day you find someone who genuinely cares about helping you understand what you’re getting — Manny did exactly that. Highly recommend him for anyone looking for reliable and friendly insurance help!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Gabriel Moreno-Magana

June 21, 2025

5  out of  5
rating by Gabriel Moreno-Magana
"Always a great experience when I come in. I always get great customer service experience with Margaret. Margaret is always kind, professional, and knowledgeable. She answers all my questions, looks for the best rates, and givea me all discounts that I qualify for."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Isabelle Cohee

June 21, 2025

5  out of  5
rating by Isabelle Cohee
"Margaret is the best!"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Wilma Cheshier

June 21, 2025

5  out of  5
rating by Wilma Cheshier
"Margaret is amazing!!! She's always helpful and is extremely knowable! It's great to know when you have an issue that she has your back!"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Jessica Sienkiewicz

June 21, 2025

4  out of  5
rating by Jessica Sienkiewicz
"Margaret & staff have always been able to answer my questions. She’ll go above and beyond. Very helpful & friendly environment."
We responded:
"We appreciate you taking the time to leave a review! Your feedback is important to us, and we’re glad we could meet your insurance expectations. If you have any further suggestions, we’re all ears!"
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Jaime Wiltshire

June 20, 2025

5  out of  5
rating by Jaime Wiltshire
"I’ve been with State Farm for 25 years or so, and the only person that keeps me there is Margaret. She is absolutely amazing and I have never had a single issue with her ever. The cost of insurance is insane, but Margaret has been so helpful and so caring in helping us keep State Farm affordable. We will stay as long as Margaret is working with State Farm! Thank you Margaret and the Joe Irick team for being an amazing crew to work with."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Caleb Wells

June 20, 2025

5  out of  5
rating by Caleb Wells
"Have used Joe irick’s office for years. Great customer service; always took care of anything I needed"
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Alex Martinez

June 20, 2025

5  out of  5
rating by Alex Martinez
"The office staff is always so great here. They’re super helpful and have been great when I’ve needed a question answered or help with a claim. Highly recommend!!!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Marc Serrano

June 20, 2025

5  out of  5
rating by Marc Serrano
"Fast, friendly and extremely knowledgeable staff!"
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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Amy C. Swift

June 20, 2025

5  out of  5
rating by Amy C. Swift
"⭐️⭐️⭐️⭐️⭐️ I’ve been with State Farm agents Joe Irick and Margaret Froess for many, many years, and I can confidently say they are hands down the BEST in the business. Their service is consistently exceptional—always professional, incredibly responsive, and genuinely caring. They take the time to explain everything clearly, follow up promptly, and always go above and beyond to make sure we’re covered and confident. Whether it's navigating claims, updating policies, or just answering questions, they make it all effortless. I truly wouldn’t trust anyone else with my insurance needs. Highly recommend!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Crystal Jones

June 20, 2025

5  out of  5
rating by Crystal Jones
"Mr. Irick and his team make sure to take care of all my ends and if I ever have any questions there is never a delay."
We responded:
"Thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Karen Gates

June 20, 2025

5  out of  5
rating by Karen Gates
"I’ve been with Joe for years. He has served me well. His staff is excellent. Margaret is always there to meet my needs."
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Aneel Lohano

March 20, 2025

5  out of  5
rating by Aneel Lohano
"Joe is great. Impeccable service"
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Kevin Carroll

April 26, 2024

5  out of  5
rating by Kevin Carroll
"Margaret is great"
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Jamie

December 27, 2023

1  out of  5
rating by Jamie
"I’ve had StateFarm for a long time. This past year my husband and I have had many unpleasant experiences particularly with Margaret. Her communication is poor and her customer service/phone etiquette is rude. Margaret will tell us one thing but the app or insurance card doesn’t match even after a significant period of time has elapsed, she gives us one price but our bills don’t reflect or match what she says, she takes no responsibility for what she says or for any mistakes she makes. What makes it worse is when we call her up to ask questions wondering why something doesn’t seem right or asking for clarification we get snapped at on the phone and told to be quiet by her. We have never been anything but understanding and respectful. It’s inappropriate to be spoken to this way over normal questions. In our opinion she seems to not like to be questioned about anything at all. I shouldn’t feel like I’m preparing for an argument or walking on eggshells when calling my insurance agent just to ask why my information is incorrect. It’s sad. I shouldn’t have to feel like I need to change my insurance company or location just because of one person."
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Lisa Hulet

July 18, 2023

1  out of  5
rating by Lisa Hulet
"Not too happy with State Farm here lately, since these rates and fees started going up! I cannot handle my monthly rate going up every month?!! For 1 car full coverage.. let’s not forget the Rental Insurance. Fees and rated are going up! that’s all I hear from Margret. I was told it’ll go back to normal, it just takes time…. I’m not happy about State Farm raising my monthly payment EVERY month! This month is over $240! It’s just ridiculous.. they should try and keep the customers that pay there Insurance and that’s been with State Farm for awhile instead of losing them."
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Tressia Jarvis

September 28, 2022

5  out of  5
rating by Tressia Jarvis
"Signed up for drive safe and save... Already saving money!"
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Mustafa Kucuk

August 1, 2022

1  out of  5
rating by Mustafa Kucuk
"Worst customer service ever. Margaret needs to get customer service training. We are with State Farm over 30 years and very upsetting for one person to effect the company name such a negative way."
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Marleth Pedraza

July 7, 2021

5  out of  5
rating by Marleth Pedraza
"So helpful"
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Sara Rothan

January 23, 2020

5  out of  5
rating by Sara Rothan
"Always nice picking up the phone with any wuestion and hearing Margaret walk me through it. Such a great team member always gives me all the info I need and very friendly! 10 out of 10 for service!"